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Privacy Policy

Last updated: 18/12/2025

This Privacy Policy explains how Matexi HB Kft., operating under the trade name Versixo (“we”, “us”, “our”), collects, uses, processes, and protects personal data when you visit our website or use our services.

This policy applies to all services provided under the Versixo brand, including but not limited to web hosting, domain services, website services, billing and automation systems, and customer support.

1. Data Controller

The data controller responsible for your personal data is:

Matexi HB Kft.
Operating under the trade name Versixo
Email: info@versixo.com
Website: https://versixo.com

2. Personal Data We Collect

We collect personal data only when it is voluntarily provided by you or required to deliver our services.

a) Identification & Contact Data

  • Full name
  • Email address
  • Billing address
  • Company name
  • Phone number

b) Account & Service Data

  • Hosting account details
  • Domain-related information
  • Support tickets and communication
  • Service usage and technical data


c) Payment Data

Payments are processed by secure third-party payment providers.
Matexi HB Kft. / Versixo does not store credit card or payment details.

d) Technical & Usage Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of access

 

3. Purpose of Processing

We process personal data for the following purposes:

  • Providing and managing our services
  • Creating and maintaining user accounts
  • Processing orders, invoices, and payments
  • Providing customer and technical support
  • Communicating service, security, and account-related updates
  • Improving our website and services
  • Preventing fraud, abuse, and security incidents
  • Complying with legal and regulatory obligations

 

4. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • User consent, where applicable

 

5. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality
  • Improve user experience
  • Analyze website traffic

 

We may use analytics tools (such as Google Analytics) to better understand visitor behavior.
You can manage or disable cookies through your browser settings.

 

6. Data Sharing & Third Parties

We do not sell, rent, or trade personal data.

Personal data may be shared only when necessary with trusted third parties, including:

  • Payment processors
  • Hosting and infrastructure providers
  • Billing and automation platforms
  • Security, monitoring, and backup service providers

 

All third parties are contractually required to process personal data securely and in compliance with applicable data protection laws.

 

7. Data Retention

We retain personal data only for as long as necessary:

  • For the duration of an active customer account
  • As required by tax, accounting, and legal regulations
  • For support, security, and dispute resolution purposes

 

8. Data Security

We apply appropriate technical and organizational measures to protect personal data, including:

  • Secure server infrastructure
  • Encrypted connections (SSL/TLS)
  • Access control and authentication
  • Regular system and security updates

 

9. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Requests can be submitted via email to:
📧 info@versixo.com

10. Third-Party Websites

Our website may contain links to third-party websites.
Matexi HB Kft. / Versixo is not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.
Any changes will be posted on this page with an updated revision date.

13. Contact

For questions about this Privacy Policy or the processing of personal data, please contact:

Matexi HB Kft.
Operating under the trade name Versixo

📧 Email: info@versixo.com

🌐 Website: https://versixo.com